At Cruselita, we are committed to safeguarding the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or engage with our services. By accessing our website or providing your personal information, you consent to the practices described in this policy.

Information We Collect: We may collect various types of personal information from you, including but not limited to:

  1. Contact Information: Your name, email address, phone number, and shipping address.
  2. Payment Information: Your credit/debit card details or other payment method information for processing transactions.
  3. Order Details: Information related to your purchases, such as order history and preferences.
  4. Communication: Records of any communication you have with our customer support team or marketing communications you choose to receive.

How We Use Your Information: We use the collected information for the following purposes:

  1. Order Processing: To process and fulfill your orders, manage payments, and provide shipping updates.
  2. Customer Support: To address your inquiries, resolve issues, and assist with any service-related matters.
  3. Personalization: To enhance your shopping experience by tailoring product recommendations and offers based on your preferences.
  4. Marketing: With your consent, we may use your contact information to send you promotional emails, newsletters, or updates about our products and services. You can opt-out of marketing communications at any time.
  5. Analytics: To analyze website usage, improve our services, and understand customer trends and preferences.
  6. Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Data Security: We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorized personnel for legitimate business purposes.

Third-Party Services: We may share your personal information with trusted third-party service providers to assist us in delivering our services, such as shipping partners and payment processors. These third parties are contractually obligated to handle your data securely and are prohibited from using it for any other purpose.

Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you interact with our site. You can manage your cookie preferences through your web browser settings.

Children’s Privacy: Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us immediately, and we will take appropriate measures to delete the data.

Updates to the Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

Contact Us: If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at [email protected].